Frequently Asked Questions

Smart energy is about making your charger, solar panels, battery and building work together as one intelligent system instead of separate devices. KUON's smart chargers communicate in real time with your energy meter and, where present, your solar inverter and home battery. The system decides when and how fast to charge based on available power, electricity prices and your grid connection, so you get the lowest cost and the least strain on your installation, automatically.

Dynamic load balancing (also called load management) continuously measures how much power your building is using and gives the charger only the capacity that is left over. If your kitchen, heat pump or machinery draws more power, the charger automatically slows down; when demand drops, it speeds back up. This prevents your main fuse from tripping and often lets you add one or more chargers without upgrading your grid connection.

KUON integrates all three into a single energy loop. Surplus solar power is used first to charge your car or fill your battery rather than being exported to the grid at a low price. When the sun isn't shining, stored battery energy or off-peak grid power takes over. The result is that you use as much of your own clean, low-cost energy as possible and rely on the grid only when it makes financial sense.

Yes. The Dutch grid is increasingly congested, and network operators are limiting new or heavier connections in many areas. Smart charging eases this by shifting charging to moments when there is spare grid capacity, typically at night or when local solar is abundant, and by keeping peak demand low through load balancing. This helps you stay within your existing connection and supports a more stable grid for everyone.

Peak shaving means preventing short, expensive spikes in your power demand. Commercial energy contracts often charge based on your highest measured peak (kW), not just total consumption (kWh). By capping the charger's power during busy moments and drawing from a battery or charging later, KUON's system keeps your peak low, which can significantly reduce your capacity-based grid and network charges.

In most cases, yes. Upgrading a grid connection is expensive and, due to congestion, can involve long waiting times. Because our load balancing distributes available capacity intelligently across your chargers and building, many customers can install additional charging points within their current connection. During the design phase we calculate exactly what your existing connection can support before recommending any upgrade.

Dynamic (hourly) tariffs mean the electricity price changes throughout the day. KUON's smart charging can align with these prices, prioritising the cheapest and greenest hours, often overnight or midday when solar is high. You set your departure time and required range, and the system schedules charging to have your car ready while minimising cost.

Bidirectional charging lets a compatible EV send stored energy back to your building (V2H, vehicle-to-home) or the grid (V2G), turning your car into a mobile battery. This can power your home during peak-price hours or provide backup, and in the future may earn revenue by supporting the grid. Availability depends on your vehicle and charger model, contact us to check whether your setup is V2G-ready.

No separate box is usually required. KUON's chargers and portal include the intelligence to measure, balance and schedule energy for you, and they integrate with common meters, inverters and batteries. For larger commercial sites we can add a dedicated Energy Management System (EMS) to coordinate multiple chargers, solar arrays and storage, all monitored through one dashboard.

Smart charging only reduces power when it needs to—for example to protect your connection or to wait for cheaper, greener energy—and always respects the readiness time you set. Under normal conditions your car charges at full available speed. Managing charging around your schedule and avoiding unnecessary peaks is gentle on both your EV battery and your electrical installation.